Operations Support Admin

Job Description • Handles customer service calls with regard to voice/data inquiries & complaints to ensure Service Level Agreement (SLA) is met; • Conduct first level technical, corrective & preventive maintenance; • Consolidate and maintain patching lists, rack layout, floor plans, test results etc; • Prepare, compile and maintain proper documentation for projects; • Generate and prepare schematic/floor plan/rack layout/trunking layout plans using computer aided software such as PowerPoint, Excel etc; • Generate patching list and check on accuracy; • Prepare labels for panels, outlets, patch cables etc. Requirements • Min GCE “O” level equivalent, ITE or Diploma in Electrical/Mechanical or related fields • Good computer literacy especially in Microsoft Office • Ability to multi-task • A team-player with positive mind-set • Singaporeans Only