CRM Developer (Ref 26173a)

Responsibilities • Develop, customize, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions. • Participate in requirements gathering and assist in translating business requirements into technical solutions. • Develop CRM plugins, workflows, custom modules, and integrations using CRM SDK, C# and .NET technologies. • Build and maintain integrations with external systems using REST/SOAP web services and APIs. • Configure and support CRM security roles, teams, business processes, and system configurations. • Support mailbox configuration, server-side synchronization, and CRM administration activities. • Perform unit testing, system testing, bug fixing, and deployment activities. • Troubleshoot application issues and provide timely resolution. • Prepare technical documentation and deployment documentation. • Provide post-implementation support and maintenance services. • Work closely with project team members to ensure successful delivery of CRM projects. • Ensure application performance, code quality, and maintainability. Requirements • Degree in Computer Science, Information Technology, Engineering, or equivalent. • Minimum 2 to 5 years of experience in Microsoft Dynamics CRM / Dynamics 365 development. • Experience in CRM customization, configuration, workflows, plugins, and integrations. • Knowledge of C# and .NET development. • Experience in developing and consuming REST or SOAP web services. • Familiarity with Microsoft Power Platform, including Power Apps and Power Automate, will be an advantage. • Basic knowledge of Azure services will be an advantage. • Knowledge of Microsoft IIS administration and configuration. • Experience with source code versioning tools such as Azure DevOps or TFS. • Good analytical, troubleshooting, and problem-solving skills. • Good communication skills and ability to work independently as well as within a team. • Willing to support implementation and maintenance projects. • Experience in Agile and/or Waterfall project environments is preferred. Licence no: 12C6060