SERVICE CAPTAIN (5 day work week)

• Provide excellent customer service to all guests. • Take reservations and enquire purpose of visit. • Greet each guest courteously and promptly. • Share promotions, specials and items to customers. • Take food and beverage orders, repeat orders to guests, inform guest of estimated service time. • Oversee a team of servers who are assigned to his/her shift. • Efficiently input orders in the Point-of-Sale system. • Process payment and check bills promptly. • Maintain cleanliness of the outlet. • Assist manager by getting involved in planning and organizing of special events. • Check food and beverage inventories and stocks in a consistent and accurate manner. • Follow Food & Beverage Safety and Hygiene policies and procedures. • Complete opening, operating, and closing procedures. • Troubleshoot any issues related to cashier payments. • Escalate guests feedback to duty manager. • Good command of spoken English • Pleasant and outgoing personality • Team player, preferable with good communication and interpersonal skills • Positive service attitude, coachable • Able to work on weekends and public holidays • 5 day work week • Variable and daily incentive scheme • Free shuttle bus from Tanah Merah MRT station