Senior Business Analyst

Key Responsibilities Business Analysis & Requirements Management • Lead requirements gathering through stakeholder interviews, workshops, discovery sessions, and business process analysis. • Translate business needs into clear functional and technical requirements, user stories, acceptance criteria, process flows, and use cases. • Analyse business processes to identify gaps, inefficiencies, risks, and opportunities for improvement. • Develop future-state process maps and recommend practical solutions that enhance business operations and user experience. • Ensure requirements are complete, traceable, testable, and aligned with business objectives. Stakeholder Management • Partner with business users, product managers, designers, engineers, and project teams to understand business needs and define solution requirements. • Facilitate discussions to resolve conflicting priorities and build consensus across cross-functional teams. • Present recommendations, findings, and solution options clearly to both technical and non-technical stakeholders. • Manage stakeholder expectations throughout the project lifecycle. Solution Validation & Delivery Support • Support solution design by collaborating with product, architecture, and engineering teams. • Lead User Acceptance Testing (UAT) planning, test case preparation, defect management, and solution validation. • Ensure delivered solutions meet functional requirements, business objectives, and operational needs. • Support deployment readiness and post-implementation reviews where required. Project & Agile Delivery • Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and release planning. • Monitor project scope, priorities, risks, dependencies, and delivery progress. • Work closely with delivery teams to ensure successful implementation of business solutions. • Communicate project risks, assumptions, and key decisions to relevant stakeholders. Data Analysis & Continuous Improvement • Analyse business and operational data to identify trends, opportunities, and areas for improvement. • Use data-driven insights to support business decisions and recommend process enhancements. • Contribute to continuous improvement initiatives that improve delivery efficiency and business outcomes. Mentoring & Collaboration • Provide guidance and mentorship to junior Business Analysts. • Share best practices, templates, and lessons learned across the team. • Foster a collaborative, customer-focused, and continuous improvement culture. Requirements: • Bachelor's Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline. Relevant professional experience may be considered in lieu of formal qualifications. • Minimum 5 years of experience in Business Analysis, Digital Transformation, Product Delivery, or related roles. • Strong experience in requirements gathering, business process analysis, process modelling, user story development, and documentation. • Proven ability to translate complex business requirements into clear and actionable functional specifications. • Experience facilitating stakeholder workshops and managing cross-functional collaboration. • Strong analytical, problem-solving, and critical thinking skills. • Experience supporting Agile software delivery using Scrum or similar methodologies. • Familiarity with UAT planning, solution validation, and defect management. • Proficiency with business analysis and collaboration tools such as Jira, Confluence, Miro, Visio, Lucidchart, Microsoft Excel , and SQL . • Excellent communication, presentation, facilitation, and stakeholder management skills. • Ability to work independently while managing multiple priorities in a fast-paced environment. • Experience in digital transformation, enterprise applications, or large-scale technology projects will be advantageous. Work Location: Central (EA Reg No: 20C0312) Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing. Only shortlisted candidates will be notified.