Social Worker - Family Service Centre West

Job Responsibilities Casework and Counselling • Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings • Conduct assessment, planning and intervention for cases • Participate in internal and external case conferences, networking and case management meetings • Document and evaluate case outcomes • Develop and review appropriate intervention strategies • Adhere to CSWP and SSNet processes in managing cases Information and Referral • Provide accurate information and refer clients to appropriate agencies for further intervention • Attends to walk-in clients • Adhere to CSWP and SSNet processes in managing referral Programme – Groupwork / Community Work • To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme • To plan and organise events and activities for clients Qualifications and Requirements • Degree or Post-Graduate Diploma in Social Work • Min 3-5 years relevant work experience in Social Work setting • Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset • Possess effective organizational and follow-up skills, paying attention to detail • Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.