Outlet Manager

Job Description • At all times, to keep the clinic/beauty salon organized, clean, and attractive to customers. • To oversee the clinic/beauty salon sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules. • Oversee the clinic’s/beauty salon's inventory by maintaining stock and purchasing new supplies as needed. • To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments. • To achieve assigned target and goals set by company. • Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate. Job Requirements • At least 1 year proven experience in managing a clinic/beauty salon or similar role • Knowledge of the best practices for running a clinic/beauty salon • Ability to handle customers' requests and complaints with grace • Sales oriented and customer focus • Professionalism, independent and initiative with strong self-motivation • Excellent communication skills • Positive thinking and attitude • Ability to establish effective policies and procedures, and maintain high service delivery standards