Technical Representative, Avionics - Customer Response Center (Aerospace)

BOMBARDIER Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. In your role, you will: • Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems. • Prepare accurate, complete and concise technical reports and correspondence. • Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft. Qualifications As our ideal candidate, • You have a College Diploma in Aircraft Maintenance (Avionics). • You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered) • You have a minimum of five (5) years’ experience in problem solving in the Interior and the Green Aircraft domain. • You are customer focused and have strong English communication skills to liaise with French-speaking clients. (spoken and written). • You have an AME license or equivalent (an asset). • You must be available for off-site assignments at short notice • You are comfortable using MS Office Programs. • You are available to work days, evenings, nights and weekends on rotation.