Senior Executive, Assessment and Insight

About the role: We are currently hiring for a 1-year contract position, with the potential for renewal and the possibility to convert to a permanent position. In addition to the salary, this position offers various benefits, including: • Annual wage supplement • Performance bonus Certification Assessments • Support the administration and implementation of certification assessments to ensure smooth and secure assessment operations. • Coordinate question bank development activities with appointed vendors, subject matter experts, item writers and reviewers. • Support the development and maintenance of assessment content and preparatory materials. • Monitor assessment-related queries and coordinate the escalation of appeals and exceptions to the appropriate channels. • Assist in the administration of assessment exemption processes and supporting documentation. • Support the implementation of assessment technologies and process improvements to enhance operational efficiency. • Maintain assessment records, question banks and related documentation in accordance with established confidentiality and security requirements. • Support projects relating to questions update, new assessment methodologies, including skills-based, scenario-based assessments and AI-based assessments. Research and Analysis • Extract, clean and analyse assessment data to ensure quality of question item content and assessment standards • Prepare reports, dashboards and presentations to communicate assessment outcomes and key trends • Support item analysis and assessment reviews by preparing data and reports for discussion with internal stakeholders and subject matter experts. • Assist with data validation and quality checks to ensure the accuracy of assessment information. Governance and Controls • Ensure assessment records and confidential data are maintained in accordance with established policies and procedures. • Support the review and updating of assessment policies, guidelines and standard operating procedures. • Coordinate documentation and evidence required for audit, governance and quality assurance purposes. • Support periodic reviews of assessment processes and assist in the implementation of improvement initiatives. • Maintain and update Assessment Guidelines and related communications materials. International Partnerships • Support benchmarking, research and coordination activities with local and international professional bodies (e.g. CIPD, AHRI and SHRM). • Assist in the administration of partnership initiatives, meetings and documentation relating to certification and assessment matters. Others • Undertake any other tasks or projects assigned by the Head of A&I • Support team-wide initiatives and contribute to the continuous improvement of assessment operations Experience: • Fresh graduates with relevant internship experience may also be considered. • Experience in administration, project coordination, training, assessments, examinations, certification, education or quality assurance functions would be advantageous. • Proficient in Microsoft Excel and comfortable working with data (e.g. VLOOKUP/XLOOKUP, COUNTIFS, Pivot Tables). • Exposure to statistical software and data visualisation tools (e.g. Power BI) would be advantageous. • Familiarity with assessment, certification or examination processes would be beneficial. • Other Requirements: • Good analytical and problem-solving skills. • Strong written and verbal communication skills. • Comfortable working with data and preparing reports. • Proactive, resourceful and willing to learn new concepts and processes. • Strong organisational and coordination skills with the ability to manage multiple tasks concurrently. • Meticulous and detail-oriented, particularly when handling confidential information. • Ability to synthesise and communicate data concepts and analyses in easy-to-understand ways • Self-directed and ability to multi-task across concurrent projects • Team player who is able to foster positive and open team collaboration • Ability to collaborate actively within IHRP as well as with external stakeholder • Seniority Level Associate • Employment Type Contract • Job Functions • Quality Assurance • Research • Skills • Data Visualization • Data Analytics • Business Insights • Creativity Skills • Psychological Assessment