SUPERVISOR

Job Summary The Coffee Stall Supervisor oversees the daily operations of a coffee stall, ensuring efficient service, consistent beverage quality, hygiene compliance, and smooth team coordination. This role combines hands-on preparation with supervision of staff and customer service. Key Responsibilities • Supervise daily stall operations, including opening and closing procedures • Prepare and serve beverages (e.g., kopi, teh, specialty drinks) to standard recipes • Assign duties and supervise stall assistants/baristas • Ensure fast, accurate order taking and service during peak hours • Maintain cleanliness and hygiene in compliance with local food safety regulations • Monitor stock levels (coffee powder, milk, sugar, cups, etc.) and reorder supplies • Handle cash transactions, POS systems, and daily sales reconciliation • Address customer feedback, complaints, and special requests • Train new staff on drink preparation and service standards • Ensure proper maintenance of equipment (coffee machines, kettles, grinders) Qualifications & Requirements • Minimum secondary education or equivalent • Prior experience in F&B (coffee stall, café, or hawker environment preferred) • Supervisory or team-leading experience is an advantage • Basic food hygiene certification (e.g., Food Safety Course Level 1 in Singapore) • Ability to work early mornings, weekends, and public holidays Key Skills • Beverage preparation (local kopi/teh skills preferred) • Team supervision and leadership • Customer service and communication • Cash handling and basic accounting • Time management and multitasking • Attention to cleanliness and hygiene Working Conditions • Fast-paced stall or hawker environment • Prolonged standing and repetitive tasks • Exposure to heat, steam, and crowded conditions during peak hours