PowerCard Specialist

We are seeking an experienced PowerCARD Specialist/Engineer to support, maintain, and enhance the PowerCARD payment platform. The successful candidate will be responsible for the implementation, configuration, development, integration, and production support of card issuing, acquiring, switching, and payment processing solutions. The role requires strong technical expertise in HPS PowerCARD, payment systems, card lifecycle management, and banking technologies. Key Responsibilities Application Support & Maintenance • Provide Level 2 and Level 3 support for the PowerCARD platform. • Monitor production systems and troubleshoot incidents to ensure high service availability. • Perform root cause analysis and implement preventive measures for recurring issues. • Support system upgrades, patches, and release deployments. • Manage incidents, problem tickets, and service requests within agreed SLAs. Development & Configuration • Configure and customize PowerCARD modules based on business requirements. • Develop enhancements, interfaces, and integrations with external systems. • Support card lifecycle management including issuance, activation, renewal, replacement, and closure. • Implement new products, card schemes, and payment services on the PowerCARD platform. • Participate in code reviews, testing, and deployment activities. Integration & Implementation • Integrate PowerCARD with core banking systems, payment gateways, third-party vendors, and card scheme networks. • Support ISO 8583 message mapping, transaction routing, and payment processing requirements. • Work closely with business stakeholders to gather and analyze requirements. • Participate in end-to-end system integration testing and user acceptance testing. Performance & Security • Ensure system compliance with PCI-DSS, regulatory, and security standards. • Monitor system performance and recommend optimization opportunities. • Support audit and compliance requirements related to card payment systems. • Maintain operational documentation, system diagrams, and support procedures. Required Qualifications • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline. • 3+ years of experience supporting or developing HPS PowerCARD solutions. • Strong understanding of card payment processing, card issuing, acquiring, and transaction switching. • Experience with Oracle Database and SQL/PLSQL. • Knowledge of Unix/Linux operating systems and shell scripting. • Experience with API integration, web services, and middleware platforms. • Understanding of ISO 8583 messaging standards. • Experience in production support and incident management. Preferred Qualifications • Experience in banking, financial services, or payment processing environments. • Knowledge of Visa, Mastercard, UnionPay, JCB, or other card scheme operations. • Experience supporting EMV, contactless, and digital payment solutions. • Familiarity with PCI-DSS compliance requirements. • Exposure to Agile or DevOps delivery methodologies.