Merchandiser / Associate Merchandiser

JOB SUMMARY: The Merchandiser supports Sourcing initiatives through reporting, data analysis, operational coordination and follow-through with overseas offices and cross-functional partners. The role requires a hands-on individual who can independently manage recurring responsibilities, analyze information beyond basic data consolidation, support sourcing initiatives from execution through follow-up, and provide clear visibility of findings, issues and required actions. KEY RESPONSIBILITIES: Sourcing Initiatives • Support assigned Sourcing initiatives. • Support development and maintenance of SOPs, continuous improvement of reporting, trackers, working guidelines and processes. • Research on product, market and competitors. • Assist on category deep dive project • Support new or evolving Sourcing initiatives based on business needs. Operational Support • Own and maintain established reports, trackers, follow-up logs, and working files accurately within required timelines. • Follow up on missing information, exceptions and required actions to ensure timely closure. Maintain clear records of status, issues, decisions, and next steps for assigned workstreams. • Consolidate, validate and review information received from overseas offices and cross-functional partners. • Participate in relevant working sessions and calls and coordinate follow-ups with stakeholders. • Coordinate with overseas offices and cross-functional partners on assigned initiatives and operational requirements. • Provide timely acknowledgement and clear updates on open actions and progress. • Maintain visibility of key discussions, issues and status with relevant stakeholders. • Escalate blockers or issues requiring management support in a timely manner. • Communicate clearly and professionally across different teams, markets, and levels of seniority. Reporting & Analysis • Analyze reporting results and identify exceptions, trends or areas requiring further investigation. • Look beyond data compilation to understand key drivers and validate findings where required. • Prepare clear summaries, observations and key callouts to support management review and business discussions. • Maintain data accuracy and consistency across assigned reports and trackers. JOB COMPETENCIES Hard Skills • Proficiency in MS Office, PowerPoint, Words and Excel skills, including PivotTables and formulas; good understanding of data validation and reporting accuracy. • Comfortable working with large datasets, trackers and recurring reports. • Strong analytical skills with the ability to identify exceptions, trends and areas requiring further investigation. • Experience in sourcing, merchandising, supply chain or related operations preferred. • Exposure to digital tools where appropriate to improve accuracy, productivity and quality output; AI-assisted work or reporting automation is an advantage. Soft Skills • Must be a team player who works collaboratively with others and contributes to a positive, aligned, and supportive working environment. • Ability to multi-task in a fast-paced environment • Open-minded, with clear and responsive communication skills. Able to work independently while collaborating effectively across teams. • Reliable and disciplined in managing recurring responsibilities and deadlines; proactive in follow-up and maintaining stakeholder visibility. • Detail-oriented, with strong ownership of accuracy and follow-through. • Analytical and curious, with willingness to investigate beyond the initial data output. • Comfortable taking ownership of assigned initiatives and driving actions through completion. • Adaptable and willing to learn new processes, initiatives and ways of working. DESIRABLE QUALIFICATIONS & EXPERIENCE • Diploma or degree in Business and Supply Chain. • 3-5 years relevant experience in sourcing, merchandising, supply chain operations, reporting or a related role. • Experience coordinating with regional offices and cross-functional stakeholders is an advantage.