Assistant Restaurant Manager

Business Operations • Assist the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests • Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control • Take ownership of outlet sales, food quality and guest experience • Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements • Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary People Management • In-charge of recruitment, selection and training of new hires • Monitor and manage the staff performance including punctuality, customer service and food quality • In-charge of overall supervision of the outlet • Facilitate innovation and lead staff to implement change Customer Service • Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience • Ensure and maintain service quality and professional etiquette • Customer feedback management Adhering to Quality and Standards • Examine food and beverage preparation • Ensure quality control for food and service Skills/Qualifications • Minimum 2 years of relevant experience in managing F&B restaurants • Willing to be involved in hands on operations • Excellent communication and interpersonal skills • Possess strong leadership qualities • Able to work shift hours Full Time: 6 Days/Week, 10 Hours/Day (Including 1 Hour break)