Operations Supervisor (F & B)

JOB DESCRIPTION & REQUIREMENTS • Assists the Outlet Manager / Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handing hygiene standard. • Oversees the smooth operation of 1 outlet in the absence of Outlet Manager. • Plan and maintain a safe level of outlet inventory for the outlet operation. Ensure strict receiving, checking and storage procedures of products. • Be proficient of all the responsibilities of the Service Staff and the various work stations. • Manage opening and closing shift and ensure an efficient work stations exists. • Good working knowledge of opening and closing procedures. • Perform food quality and customer service checks. • Supervise and manage staff while on duty. Prioritize and assigning work to the staff. • Be knowledgeable in MOM regulations and laws. • Plan staff schedule to maximize manpower resorce and productivity in the absence of Outlet Manager. • Maintain critical standards for product quality, service speed and training, cleanliness and sanitation. • Manage the develpment and training of service staff Assist in coaching and counselling problems with service staff. • Ensure proper grooming and appearance of service staff.