Customer Service

Job Summary We are seeking a friendly and responsible Customer Service Representative to handle enquiries, resolve complaints, process orders, maintain records, and coordinate with internal teams to ensure excellent customer support. Responsibilities • Respond promptly to customer enquiries to provide accurate information and assistance • Resolve customer complaints professionally to maintain satisfaction and loyalty • Process customer orders efficiently and follow up on requests to ensure timely completion • Maintain accurate and up-to-date customer records for reference and reporting • Coordinate with internal teams to address customer needs and resolve issues collaboratively Preferred competencies and qualifications • Demonstrate good communication and interpersonal skills to engage effectively with customers • Exhibit a customer-focused and positive attitude to enhance service quality • Work independently and collaboratively within a team to achieve service goals • Apply basic computer skills to manage customer information and order processing • Previous customer service experience is advantageous for handling diverse customer interactions We regret to inform that only shortlisted candidates will be notified.