BEAUTICIAN

Job Summary: We are looking for a responsible and experienced Shop Manager to oversee the daily operations of our shop. The ideal candidate should be able to lead a team, ensure excellent customer service, and drive the shop’s performance and profitability. Key Responsibilities: • Supervise and manage day-to-day operations of the shop • Lead, train, and motivate a team of staff to meet sales and service targets • Ensure excellent customer service and handle customer enquiries or complaints • Monitor inventory levels and manage stock ordering and control • Maintain cleanliness, visual merchandising, and overall presentation of the shop • Handle opening and closing procedures, including daily cash reconciliation • Prepare sales reports, staff rosters, and assist with payroll and commission calculations • Ensure compliance with company policies and standard operating procedures (SOPs) • Work closely with management on marketing campaigns and promotions Requirements: • Proven experience in retail or beauty/wellness shop management • Strong leadership, organizational, and communication skills • Good problem-solving and customer service abilities • Able to work independently and under pressure