Customer Service Associate , Corporate Banking

This is a Contract Role, with extension. Job Description:- • Assist in preparing account opening documents and monitor the collection of outstanding and supplementary documents to ensure timely completion of the account opening process. • Coordinate account opening submission and follow through to completion in accordance with internal procedures. • Support daily transaction processing and follow-up for deposit, loan, and trade finance activities. • Assist with routine demand deposit rate negotiation support. • Conduct preliminary checks on customer transaction documents and liaise with Operations for downstream processing. • Assist in verifying daily deposit and remittance transactions. • Provide transaction advice, confirmations, or related messages to customers and handle routine customer inquiries • Review AML screening outputs, and escalate relevant matched cases to the responsible business unit for further action. • Perform additional duties and ad hoc assignments as directed by supervisors. Job Requirements:- • Diploma or higher education in Banking, or a related discipline. • Min 2 years of relevant experience in commercial or corporate banking. • Ability to multi-tasking • Excellent interpersonal, relationship management, and communication skills. • Proactive team player with the ability to work independently under minimal supervision. • Bilingual in English and Chinese (both written and spoken) to liaise effectively with Mandarin-speaking clients and business partners.