Senior / Patient Service Associate

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc. We are on the lookout for passionate individuals who are keen in bringing a smile to our patients! So if you have what we are looking for, we want you! • Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification • Good communication skills in English and a local language/dialect • Good Team player with a passion for service excellence • Pleasant disposition, personality and good interpersonal skills • Ability to multitask and work in a fast-paced and dynamic environment • Ability to commit to 5.5 days work week (Monday to Saturday) [Additional Requirements] Senior Patient Service Associate • Posses analytical and problem solving skills • Detailed oriented self-starter • Preferably has supervisory experience in managing/ guiding junior Patient Service Associates Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun, Sembawang, Khatib, and Serangoon polyclinics.