TECHNICAL PROJECT ENGINEER

Technical Support & Troubleshooting · Provide technical support andconduct on-site troubleshooting for customers. · Diagnose and resolve issuesinvolving IoT devices, hardware, firmware, connectivity, and network behaviour. · Conduct root-cause analysis andrecommend practical corrective actions. · Work closely with R&D andproduct teams to resolve technical issues and improve product performance. · Provide post-sales technicalsupport when required. Project Coordination & Deployment · Plan, coordinate, and monitorIoT deployment projects from preparation to completion. · Conduct pre-installation siteassessments and confirm technical and operational requirements. · Coordinate deviceconfiguration, installation, testing, commissioning, validation, and projecthandover. · Monitor project schedules,deliverables, risks, and outstanding matters. · Ensure work is completedsafely, on time, and in accordance with project and quality requirements. · Prepare regular project updatesand report progress to management. Installation &Contractor Supervision · Supervise contractors andtechnicians during field installation activities. · Ensure installation workcomplies with company requirements, project specifications, and site safetyrules. · Inspect completed work andfollow up on defects or incomplete items. · Coordinate manpower, equipment,site access, and other operational requirements. Customer & Stakeholder Coordination · Serve as a key technical pointof contact for customers during project rollout and post-deployment support. · Coordinate with customers,contractors, suppliers, and internal departments to ensure smooth projectdelivery. · Work closely with sales,product, R&D, QA, and operations teams. · Explain technical mattersclearly to both technical and non-technical stakeholders. · Manage customer expectationsand address project-related concerns professionally. Documentation & Team Support · Prepare and maintain sitereports, project records, troubleshooting guides, technical documents, andstandard operating procedures. · Ensure project documentation iscomplete and properly handed over. · Guide junior engineers andtechnical team members when required. · Support technical training,knowledge sharing, and the standardisation of deployment practices. Overseas Project Support · Support overseas deploymentprojects when required. · Travel internationally on anad-hoc basis for installation, commissioning, troubleshooting, or customersupport. · Assist in resolving complextechnical issues arising from overseas projects.