Desktop Support Engineer | Up to $3K - 0310

Desktop Support Engineer • 5 days, 8.30am to 6pm • Salary: $2,800 - $3,000 • Location: Office: Tai Seng/ Client Site: advised during interview • Knowledge and experience on Windows 10/11 OS • Experience in imaging Windows 11 using Pxe boot • Worked on software installation using SCCM, Software Center, and manually • Hands-on experience replacing batteries and working with Dell technicians on hardware break-fix • Experience using Intune, AD, BitLocker • Experience in Outlook administration • Experience in Humanscale troubleshooting • Experience working in engineering firms or large companies • Minimum 2-4 years of experience • Experience with Service management tool such as ServiceNow Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered. WA ME 97•••019 for more Desktop Support Engineer role Job scope: • Manage desktop device (hardware, software, and connectivity) incidents through to resolution • Manage IMAC and deskside support services • Manage hard- and soft-break fix services for laptops and desktops • Provide Conference room support, Remote Desktop support and Event Support at the customer location • Support, manage, optimize, and maintain the configuration and installation of the desktop including patch updates and hardware replacements • Analyze service desk calls for desktop devices and incident data to identify and advise customers of potential user training requirements and automation • Ensure that each desktop device is installed with the appropriate desktop image • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance • Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available POH LI WEN REG NO: R25136683 THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279