IT Systems Officer (Microsoft 365 & Infrastructure)

Employment Type: Permanent Location: Singapore Role Overview The IT Systems Officer will support and administer the organisation’s Microsoft 365 environment, end-user devices and IT infrastructure. The role is responsible for maintaining secure, reliable IT services while providing technical support to users across office, remote and vessel environments. Key Responsibilities • Administer and support Microsoft 365, Intune and Microsoft Defender . • Provide Level 1 & 2 technical support , including remote, onsite and vessel-based troubleshooting. • Monitor system health, security and performance, and perform regular operational checks. • Research, design and deploy Microsoft 365 solutions to meet business requirements. • Manage IT hardware deployment, replacement, lifecycle and asset inventory. • Perform system updates, backups and restorations. • Coordinate IT onboarding and offboarding for employees. • Maintain IT documentation, procedures, configuration records and user guides. • Coordinate with internal teams and external vendors to resolve IT issues. • Support IT procurement, including sourcing, quotations and vendor coordination. • Participate in after-hours/weekend standby support and overseas travel when required. Requirements • 3+ years of Level 1 & 2 IT support experience in a medium/large enterprise environment. • 2+ years of hands-on Microsoft 365 administration experience. • Working knowledge of Microsoft Intune and Defender . • At least 2 years’ experience supporting network and firewall solutions . • Strong troubleshooting, analytical, communication and customer service skills. • Able to work independently and collaboratively. • Willing to support after-hours standby and travel overseas when required. Preferred • Microsoft 365 Administrator or equivalent certification. • Microsoft Azure Administrator or equivalent certification. • Experience supporting IT systems in maritime, offshore or vessel environments . (EA Reg No: 20C0312) Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.