Business Analyst (Client Lifecycle Management) - Permanent

• Partner with the Delivery Manager to plan and coordinate design, testing, and implementation activities, including defining timelines and effort estimates. • Collaborate closely with business analysts to elicit, analyze, and validate user, business, and system requirements, and translate high-level product vision into detailed technical requirements alongside solution architects. • Conduct functional impact assessments, risk evaluations, and fit-gap analyses to compare current and future state processes in collaboration with technical leads. • Develop functional solution designs aligned with CLM workflows and Fenergo capabilities, while addressing technical constraints, and lead cross-functional teams to ensure seamless integration . • Prepare and document functional specifications, obtain stakeholder buy-in, and secure formal approval on proposed solutions. • Maintain end-to-end traceability between business requirements and final technical deliverables. • Configure policy rules, workflows, data mappings, and user interface behavior to deliver high-quality solutions aligned with CLM processes. • Support system testing by working with the Test Manager and SMEs to validate that solutions meet requirements, and assist in integration and user acceptance testing, including defect triage. • Work with technical leads to define implementation strategies, system configurations, and operational runbooks for integrated solutions. • Contribute to migration design and data mapping activities, ensuring data accuracy across domains, and validate reconciliations with business analysts. • Develop and deliver user training materials, and provide ongoing support to promote effective system adoption and usage. • Investigate and resolve incidents, perform root cause analysis, and escalate issues to the Project Manager when necessary. Requirements: • Bachelor’s degree in Business Administration or a related discipline. • 7–10 years of experience as a Business or System Analyst within banking, financial services, or consulting environments. • Strong analytical thinking, problem-solving ability, and attention to detail. • Excellent communication and presentation skills. • Strong interpersonal skills with a proactive and positive mindset. • Proven sense of ownership and accountability in delivering tasks. • Ability to work effectively both independently and within a team. • CBAP certification is an added advantage. • Technical background with a solid understanding of the Software Development Life Cycle (SDLC) is preferred. • Familiarity with CLM and Fenergo solutions is a plus. To apply, please visit www.gmprecruit.com and search for Job Reference: 5WY4V665 We regret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973