Salon Manager

Job Responsibilities • Oversee the daily operations of the salon and ensure smooth service delivery. • Manage and supervise therapists, beauty consultants and front desk staff. • Monitor staff performance, attendance, work schedules and productivity. • Provide guidance and training to maintain high service and customer care standards. • Handle customer enquiries, feedback and complaints professionally. • Build strong customer relationships and encourage repeat visits. • Monitor sales performance and work towards achieving monthly targets. • Assist with promotions, marketing activities and customer engagement. • Manage stock levels, products and salon supplies. • Ensure the salon is clean, organised and professionally maintained. • Handle daily administrative duties, cashiering and basic sales reporting. • Ensure compliance with company policies and operational procedures. Requirements • Minimum 2–3 years of experience in salon, beauty, wellness or TCM-related industries. • Previous supervisory or management experience is preferred. • Strong leadership, communication and customer service skills. • Sales-oriented with good interpersonal skills. • Responsible, organised and able to work independently. • Able to work in a fast-paced, customer-facing environment. • Willing to work shifts, weekends and public holidays when required. A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R1107161