Team Lead

We are seeking a hands-on ITAD Team Lead to oversee outdoor field operations for IT asset disposal (ITAD) projects. This role combines technical execution, team supervision, and on-site client coordination. You will lead technicians during collection, decommissioning, data destruction, and asset processing while ensuring strict compliance with regulatory and client security requirements. This is a senior field-based position suited for someone who can take charge, manage operational matters independently, and uphold professional standards when handling regulated clients. Key Responsibilities Field Operations & Technical Execution • Lead on-site IT asset collection, decommissioning, and segregation • Perform data destruction (logical wiping, degaussing, physical destruction) • Dismantle servers, network equipment, PCs, and storage systems • Ensure accurate tagging, inventory recording, and chain-of-custody control • Supervise loading/unloading of equipment Team Leadership • Lead and supervise outdoor technicians • Allocate and planning daily tasks and manage manpower on-site • Train junior staff on proper ITAD procedures and safety protocols • Ensure discipline, productivity, and adherence to SOPs Compliance & Documentation • Ensure compliance with client security requirements and regulatory standards • Oversee proper documentation for Certificates of Disposal / Destruction • Maintain clear asset tracking and reporting accuracy • Conduct site risk assessments when required Client Interaction • Act as site lead when dealing with customers • Handle client queries professionally during projects • Represent the company with professionalism and accountability Requirements • Minimum 1–3 years experience in ITAD, IT hardware handling, or related field operations • Strong understanding of IT components (servers, storage, RAM, HDD/SSD, networking equipment) • Experience handling regulated or security-sensitive clients is an advantage • Leadership experience managing a small team preferred • Physically fit and comfortable with heavy lifting • Responsible, disciplined, and able to work independently