CAFE MANAGER

We are looking for an experienced and dynamic CafeManager to lead our cafe operations. As the Cafe Manager, you will beresponsible for overseeing the day-to-day activities, ensuring exceptional customerservice, and driving business growth. Responsibilities · Manage all aspects of daily cafe operations,including staff supervision, customer service, and inventory control · Recruit, train, and mentor cafe staff to provideoutstanding customer service and uphold brand standards · Create and maintain a positive and welcomingatmosphere for customers · Develop and implement cafe policies and procedures,ensuring compliance with health and safety regulations · Monitor and manage inventory levels, ordersupplies, and optimize stock control · Plan and execute promotional events, marketinginitiatives, and loyalty programs to attract and retain customers · Handle administrative tasks, including scheduling,budgeting, and financial reporting · Collaborate with suppliers, negotiate contracts,and ensure timely and cost-effective procurement · Stay informed about industry trends, new products,and customer preferences · Address customer complaints and feedback in atimely and effective manner Qualifications: · Proven experience as a Cafe Manager or in a similarleadership role · Strong leadership and organizational skills · Excellent communication and interpersonal skills · Customer-focused with a passion for deliveringoutstanding service · Knowledge of coffee and beverage trends, as well ascafe menu development · Proficiency in using point-of-sale systems andother relevant technology · Understandingof health and safety regulations in a cafe setting