Estate Manager

Estate Manager Position Title: Estate Manager (Dormitory) Employment Type: Full-Time Job Summary The Dormitory Estate Manager is responsible for the overall management, maintenance, safety, security, and operational efficiency of a migrant worker dormitory. The incumbent will oversee daily estate operations, supervise site personnel and contractors, ensure compliance with regulatory requirements, and maintain a safe, clean, and conducive living environment for residents. The role requires strong leadership, stakeholder management, problem-solving abilities, and a commitment to operational excellence and resident welfare. Key Responsibilities Estate Operations & Facilities Management • Manage the day-to-day operations of the dormitory and ensure smooth functioning of all facilities and services. • Conduct regular inspections of residential blocks, common areas, facilities, and infrastructure. • Coordinate and supervise maintenance works, repairs, upgrading projects, and preventive maintenance programmes. • Ensure cleanliness, housekeeping, landscaping, and environmental hygiene standards are maintained at all times. • Monitor utility consumption and recommend initiatives to improve operational efficiency. Resident Management • Oversee resident onboarding and offboarding processes. • Address residents' feedback, concerns, and service requests in a timely and professional manner. • Foster a safe, respectful, and harmonious living environment. • Support the implementation of resident engagement and welfare initiatives where required. Compliance & Regulatory Requirements • Ensure compliance with all applicable laws, regulations, FEDA dormitory licence conditions, and company policies. • Maintain proper records, reports, permits, and documentation required by relevant authorities. • Conduct routine audits and inspections to ensure compliance with safety, health, and operational standards. • Liaise with government agencies, clients, auditors, and external stakeholders as required. Safety & Emergency Preparedness • Ensure effective implementation of workplace safety and health practices. • Manage emergency response procedures, incident reporting, and crisis management plans. • Coordinate fire safety inspections, emergency drills, and evacuation exercises. • Investigate incidents and implement corrective and preventive measures. Staff & Contractor Management • Supervise estate personnel, cleaners, security officers, technicians, and service providers. • Monitor contractor performance and ensure service standards are met. • Provide guidance, training, and performance management for site staff. • Prepare duty rosters and manpower deployment plans where necessary. Administrative Management • Assist in budget preparation and expenditure monitoring. • Review quotations, service contracts, and procurement requirements. • Ensure cost-effective management of estate operations while maintaining service quality. • Prepare operational reports and management updates. Job Requirements Qualifications • Diploma, Advanced Diploma, Degree, or equivalent qualification in Facilities Management, Estate Management, Building Services, Property Management, Engineering, Business Administration, or related disciplines. Experience • Minimum 3 years of relevant experience in estate management, facilities management, property management, dormitory management, or related operational environments. • Experience managing teams, contractors, and stakeholders will be advantageous. Skills & Competencies • Strong leadership and people management skills. • Good communication and interpersonal abilities. • Strong problem-solving and decision-making capabilities. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency in Microsoft Office applications. • Ability to prepare reports and maintain operational records. • Familiarity with regulatory compliance, workplace safety, and facilities management practices will be advantageous. Other Requirements • Willingness to respond to operational emergencies outside normal working hours when required. • Ability to work independently and collaboratively with internal and external stakeholders. What We Offer • Competitive remuneration package. • Opportunities for professional development and career progression. • Supportive and collaborative work environment. • Meaningful role contributing to the well-being of dormitory residents and operational excellence. Interested applicants are invited to submit their application through MyCareersFuture. Only shortlisted candidates will be notified.