Customer Care Specialist (Baggage Services)

Our client is a global leader in gateway services, who is seeking to recruit a Customer Care Specialist (Baggage Services) . This position is based in Singapore. Customer Care Specialist (Baggage Services) Responsibilities You will attend to passengers at arrival claims with mishandled and damaged baggage. • Raise reports of mishandled and damaged bags, in according to the various airline requirements. • Trace mishandled baggage and keep passengers informed of the tracing status • Assist passengers with odd size bags • Answer hotline calls on baggage matters Requirements • Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent • Professionalism, Patience and a "People-first" attitude • Comfortable with shift work JJ Consulting Services EA Licence No.: 12C6207 Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date. We thank all applicants in advance and regret that only short listed candidates will be notified