Clinic Assistant

• Oversee reception operations, handle appointment scheduling, list and coordinate hospital procedures, andensure timely follow-up on payments. • Maintain clear and professional communication with patients through phone calls, text messages, and email correspondence. • Administer pre-procedure counselling, including financial guidance, for patients undergoing surgery. • Provide general clinical care for patients • Ensure smoothday-to-day clinic operations • Process insurance for patients. (Obtain and follow-up on Letter of Guarantee etc) • Timely submission of claims to the insurance portals • Collate documents for accounting purposes • Perform any ad hoc assignment as and when required Job Requirements: • Experienced in Plato is a must. Experienced in helping patients in insurance claims. • Relevant working experience as a clinic assistant in a specialist clinic is a must. • Seeking a Chinese-speaking clinic assistant to provide translation support for patients. • Strong interpersonal skills. Well-groomed and presentable. Ability to maintain a neat and professional appearance suitable for a client-facing environment. • Excellent customer-service mindset. • Working location: Mount Elizabeth Orchard • Clinic Operating hours: Mon - Fri (8.30 am to 5.30 pm) and Sat (8.30 am to 12.30 pm) EA Personnel Name : Faith Tan EA Personnel Registration Number: R1106815 EA Licence No :10C3060 HR Affiliates; ROC No: 53164100K