Operations Supervisor

Job Description: • Supervise and coordinate servicing, maintenance, and repair activities, ensuring work is completed safely and efficiently. • Assist the HOD in manpower planning and daily operations. • Lead daily toolbox/pre-operation meetings and ensure compliance with safety procedures, Risk Assessments (RA), and Safe Work Procedures (SWP). • Train, mentor, and develop technicians, providing on-the-job technical guidance. • Prepare and maintain standard operating procedures (SOPs) for product testing and servicing. • Conduct outdoor installation, servicing, and repair work when required. • Inspect customer-returned products for warranty claims and provide technical support to the Sales team. • Perform routine safety inspections and report new workplace hazards. • Identify operational improvement opportunities and implement productivity, efficiency, and continuous improvement initiatives (5S & Kaizen). • Resolve customer service and maintenance issues, complete related administrative work, and perform other duties assigned by the superior. Job Requirement: • NTC 2/3 or Nitec/Higher Nitec in Mechanical/Electronic/Electrical. • At least 5 years of relevant experience, with 2 years in supervisory role. • Customer oriented, good organizing and time management skills • Good communication, leadership, coaching & problem solving skills • Possess initiative