Admin Officer (1 year contract PID)

Key Responsibilities • Support the Motor and Foreign Worker Medical Insurance portfolios by managing daily quotation requests and conducting monthly renewal reviews in a timely and accurate manner. • Assess, underwrite, and service risks in accordance with the Underwriting Guide, applicable Code of Practice, and internal compliance requirements. • Manage the end-to-end monthly renewal review process, including detailed evaluation of each policy or account, ensuring all assigned renewals are completed within stipulated turnaround times and service standards. • Build and maintain strong working relationships with assigned scheme partners, intermediaries, and internal stakeholders, while delivering a high standard of service and professionalism. • Investigate and resolve discrepancies relating to declare No Claim Discount (NCD) and claims experience, including appropriate follow-up with relevant parties. • Support product review initiatives and assist in the implementation of approved changes, including system enhancements, brochure updates, policy wording revisions, and rollout to business partners. • Collaborate closely with the Head of Department and/or Manager to support divisional objectives, including top-line growth and bottom-line profitability. • Undertake any other ad hoc duties and responsibilities as assigned by management. EDUCATION / PROFESSIONAL QUALIFICATION • Diploma holder in any discipline or equivalent EXPERIENCE & ANY SPECIFIC SKILLS SET REQUIRED • Minimum 1 years of experience in relevant industry