STORES SUPERVISOR

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable • Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs • Resolve difficult customer issues and escalate to management when necessary (For Supervisory role) • Providing the highest level of customer service, ensuring that all customers are treated with respect • Developing a thorough knowledge of products in store • Maintaining merchandising standards in accordance with brand guidelines • Keeping up to date with current trends and the brand’s place within the market • Following all operational procedures in the store and in the stock room. • Able to commit for weekend at PH work