IT Ops Management Specialist SG

• Monitoring of automated task/job scheduler via Control M • Run manual batch jobs according to batch job run schedule prepared by Applications Team / Operations Manager, or ad-hoc requested by business and operations users based on documented process • Backup media handling which include mounting and retrieving from media library, sending and receiving backup media to and from offsite storage • Maintain catalog of backup media in CIMB SG Data Centre • Monitoring of Data Centre CCTV and escalating any unauthorized entry of suspicious activity to IT Operation Manager • Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected • Monitor for any email alert and escalate to relevant support • Ensure security and safety issues of a Data Centre and escalate to IT Operations Manager for any breach of security • Provide after office hours and non-working day helpdesk support • Provide split password management services • Manage electronic Keypress system and CCTC system • Carry out the release management task using Aldon LMI/LME Requirements • Minimum Diploma in IT or relevant certification • Minimum 2-3 years working experience in Data Centre operation or application jobs processing, IT Operations and Data Centre processes, IT system alert monitoring & escalation, batch job handling, tape management