Customer Service Officer

Customer Service Assistant Reporting to the Customer Service Executive, the Customer Service Assistant’s main responsibility is to handle the billing processes. Responsibilities: • Perform billing administration and customer service function • Ensure invoices are in order and billed correctly • Verification of proof of delivery documents • Basic administrative duties include filing, scanning, or copying • Attend to inquiries from customers Competencies: • Self-starter, positive working attitude, and good team player • Able to work independently and handle high-volume work under a tight deadline • Meticulous with an eye for detail • Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates Requirements: • Minimum GCE "O" Level • At least 1 year of related working experience in billing-related functions. • Proficiency in MS Office with expertise in Microsoft Excel & Words • Availability on short notice preferred The position will be based at Lim Chu Kang. Company transport is provided at Yew Tee MRT Station.