Business Analyst

Responsibilities • Analyze system requirements and design solutions within the Cards functional domain to support card payment networks in banking. • Apply expertise in credit/debit card and loan processing workflows, including delinquency, charge-off, write-off, and card transaction dispute resolution to improve system functionality. • Collaborate effectively with business users, vendors, and technical teams to gather requirements and deliver system enhancements. • Utilize Jira and Confluence to document, track, and manage project tasks and communications. • Leverage hands-on experience with Vision Plus to support system operations and troubleshooting. Requirements : • Bachelor’s degree in computer science or a related field. • At least 6-9 years of relevant experience in System Analysis, with equivalent experience in the Cards functional domain and card payment networks (Banking). • Hands-on experience with Vision Plus is preferred. • Working knowledge of credit/debit card and loan processing, including delinquency, charge-off and write-off, and card transaction dispute processes. • Familiarity with Jira and Confluence. • Strong communication skills, with the ability to work with business users, vendors, and technical teams.