Design Consultant

1. About the Company Z L Construction Pte Ltd (ZLC) is a Singapore-based renovation and interior design-and-build specialist serving homeowners, commercial tenants and industrial clients across HDB, BTO, condominium and landed projects. ZLC has built its reputation over more than 40 years on strong wetworks and carpentry craftsmanship, Universal Design expertise for elder-care and child-friendly homes, and status as an authorised CraftStone® installer and certified BLUM Urban Kitchen partner. The company is HDB-licensed, BCA-registered (CR06, GB02), and holds BizSAFE Star, ISO 9001,ISO 14001 and ISO 45001 certification: the same safety and quality discipline it expects on every site. ZLC is led by a Chartered Building Surveyor, bringing professional credibility and technical rigour to how every project is scoped, priced and delivered. A large share of our business comes from repeat clients and referrals, proof of the long-term trust we build with every homeowner and business we serve. We believe a company is only as strong as the people behind it, so we invest deliberately in a supportive, close-knit culture where every team member is trained, mentored and genuinely looked after. 2. Role Overview As a Design Consultant at ZLC, you are the first person our clients meet and the standard you set in that first conversation shapes the entire client experience. You are the primary salesperson responsible for building the company, carry client relationships, and represent the ZLC brand. This is a role with genuine commercial weight and genuine accountability. Your role has three dimensions: Win the client, understand their needs, propose the right solution, close the deal Design the solution. Working closely with our in-house drafters to translate the brief into something the client falls in love with Co-lead the project delivery(partnering with our Project Controller to make sure what was sold is what gets built, to ZLC's standard, on time). This role rewards people who build genuine relationships rather than push a hard sell. The clients who call us again for their next home, two or three renovations later, are the ones who felt truly listened to, not just sold to. If you are naturally warm with people, steady and consistent in following through on every promise, and quietly particular about getting the small details of a design right, you will thrive here. 3. Key Responsibilities Ÿ Manage the full sales cycle from initial enquiry and site visit through to proposal presentation and contract signing Ÿ Conduct thorough client needs assessments, translating lifestyle, functional, and aesthetic requirements into a clear renovation brief Ÿ Develop and present compelling design concepts and renovation proposals in collaboration with the Drafter Ÿ Brief the Quantity Surveyor accurately for quotation preparation; review and present quotes to clients Ÿ Act as project co-lead once a contract is signed, coordinating with the Project Controller on scope, timeline, and client communications throughout delivery Ÿ Manage client relationships proactively throughout the project lifecycle; address concerns early before they become complaints Ÿ Identify and propose additional scope or value-adding solutions that genuinely serve the client's needs Ÿ Maintain an up-to-date pipeline tracker; update MD on lead status and forecast on a weekly basis Ÿ Mentor and guide Junior Design Consultants as the team grows (SeniorDC level) 4. Core Competencies Required • Client Relationship Management • Consultative Selling • Interior Design and Space Planning • Presentation and Communication 5. Experience &Requirements • Minimum 2 years of experience in interior design consultancy, renovation sales, or design-and-build. Candidates with direct renovation industry experience are strongly preferred • Demonstrated ability to manage the full sales cycle and close deals in a consultative, relationship-driven environment • Strong design sensibility and the ability to communicate design ideas clearly to clients without requiring them to 'read drawings' • Excellent interpersonal skills.Comfortable with both HDB and condo homeowners and high-end commercial clients • Familiarity with renovation materials, construction processes, and industry standards • Proficient in presenting with samples, mood boards, and visual references; experience with SketchUp or basic 3D tools is an advantage • Organised. You manage your own pipeline and client follow-ups without close supervision