Assistant Programme Manager

RESPONSIBILITIES Curriculum Development & Review • Coordinate the end-to-end curriculum review cycle — scheduling reviews, tracking action items, following up with trainers and SMEs, and ensuring updated materials are version-controlled and filed. • Apply structured instructional design processes (e.g., outcome-mapping, alignment of learning objectives to assessments) to support material development, with guidance from the Programme Manager or SMEs. • Use basic pedagogical frameworks (e.g., Bloom's Taxonomy, adult learning principles) to review draft materials for logical flow, clarity and alignment — flagging gaps without needing deep content expertise. • Assist in developing or reformatting learning materials (slides, learner guides, assessment tools) to improve consistency, readability and instructional quality. • Maintain a curriculum calendar tracking review schedules, version histories and approval status across all assigned courses. • Support accreditation or re-accreditation submissions by compiling curriculum documentation, mapping evidence to requirements and coordinating sign-offs. Programme Operations & Administration • Coordinate day-to-day operations of assigned SSG-funded programmes — scheduling, trainer allocation, class-run setup, attendance and assessment records. • Prepare and submit accurate claims, attendance and completion documentation within required timelines. • Maintain audit-ready course files in line with SSG, PEA and PDPA requirements. Learner & Trainer Support • Serve as first point of contact for learner queries and administrative requests. • Coordinate trainer logistics and ensure resources are in place for each class run. • Collate learner feedback and trainer observation records; surface patterns to the Programme Manager for action. Quality & Compliance Support • Track KPI data (pass rates, completion, satisfaction) and prepare summary reports for the Programme Manager. • Assist in preparing documents for internal QA reviews and external audits. • Liaise with SSG and accreditation bodies on routine administrative and compliance matters. REQUIREMENTS • A Degree in a relevant field (education, business, or related disciplines). • ACTA/ACLP certification is required. • DACE or DDDLP certification is a strong advantage. • Minimum of 3 years of experience in programme management or teaching, preferably within the education or training sector. • Experience in Travel and Tourism industry preferred. • Demonstrated leadership and team management skills, with the ability to inspire and motivate academic staff. • Strong organizational, administrative, and time management abilities. • Excellent interpersonal, communication, and problem-solving skills. • Proficiency in digital learning platforms and educational technologies. • Experience in curriculum development and working with regulatory frameworks is highly desirable.