Export Manager (Export Strategic, Food manufacturing, West)

Job Responsibilities: Leadership & Team Management • Lead, train, and mentor the export shipping team to improve performance and service quality. • Establish and monitor department KPIs together with Import Shipping Manager. • Ensure ISO9001 compliance and maintain accurate records. Customer & Stakeholder Engagement • Work closely with Executive Chairman & Joint CEO to serve new and existing customers. • Provide logistics solutions tailored to customer requirements. • Handle customer enquiries, complaints, and disputes promptly. Operations & Compliance • Manage daily shipping operations including forwarding transactions. • Oversee full sets of shipping documents (invoices, packing lists, bills of lading, certificates, L/C documentation). • Ensure customs declarations comply with Singapore and international regulations (Japan, Korea, Malaysia, Philippines, Middle East, Bangladesh, etc.). • Coordinate with statutory authorities and quality team for inspections. Vendor & Cost Management • Negotiate freight rates and free-time extensions with shipping lines and forwarders. • Manage relationships with hauliers, transporters, and business vendors. • Verify bills for warehousing, loading, and packing costs. • Planning & Reporting • Plan and monitor shipment activities to ensure efficiency. • Prepare and manage sales contracts, forecasts, and reports. • Analyse shipping performance data for process improvements. Job Requirements: • Bachelor’s degree in supply chain, Logistics, International Trade, or related field. • Relevant certifications in logistics, trade compliance, or supply chain (e.g., FIATA, CITP, APICS/CSCP) preferred. • ISO9001 knowledge/certification is an advantage. HOW TO APPLY: Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg. Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Lee Jun Siong (Johnson) EA Personnel Reg No: R24120242