Air Export Operations Assistant Manager

We are a growing freight forwarder specialising in air freight solutions . To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation. What You’ll Do • Lead a 6-member air export operations team • Oversee AWB execution, export documentation, permits and Certificates of Origin, and coordination with transport for cargo checks and transfers • Improve existing processes and develop new SOPs for efficiency, compliance, and new customer requirements • Partner with other departments to ensure smooth customer experience • Support company-wide digitalisation initiatives within the export function • Take part in weekend duty once a month (with off-in-lieu and allowance) What We’re Looking For • Solid knowledge and hands-on experience in air freight export operations • Proven leadership and team management skills • Strong problem-solving, communication, and interpersonal abilities • Resilient, adaptable, and able to thrive in a fast-paced environment Why Join Us? • Be part of a close-knit team in a fast-growing freight forwarder • Opportunity to lead and make an impact on processes and digitalisation projects • Competitive compensation, including both allowance and off-in-lieu for weekend duty • Career growth in a dynamic and supportive environment