Beautician

Beautician – Job Scope Key Responsibilities • Perform professional facial and beauty treatments according to company protocols. • Conduct basic skin analysis and recommend suitable treatments and homecare products. • Provide services such as cleansing facials, extraction, facial massage, body treatments and equipment-based beauty treatments, based on training and certification. • Explain treatment procedures, expected results, aftercare and package details clearly to customers. • Build strong customer relationships and provide attentive follow-up after treatments. • Recommend and sell suitable treatment packages and retail products without hard selling. • Achieve individual and outlet sales and service targets. • Maintain accurate customer records, treatment notes, consent forms and before-and-after photographs where required. • Prepare treatment rooms before appointments and ensure equipment is properly cleaned and sanitised after each use. • Maintain high standards of hygiene, grooming, cleanliness and workplace safety. • Monitor product, linen and consumable stock, and report low inventory promptly. • Assist with appointment confirmations, customer enquiries, payment collection and daily outlet operations when required. • Handle customer feedback professionally and escalate complaints or adverse reactions to the Branch Manager or management immediately. • Attend product knowledge, treatment, sales and service training organised by the company. • Support outlet promotions, events, social-media content and other marketing activities when required. • Comply with company policies, SOPs and all applicable Singapore regulations. Requirements • Relevant beauty, facial or skincare certification is preferred. • Previous experience in a beauty salon, medispa or aesthetic environment is an advantage. • Good communication and customer-service skills. • Well-groomed, hygienic and professional. • Sales-oriented while maintaining an ethical, consultative approach. • Able to work retail hours, weekends and public holidays. • Responsible, punctual, positive and able to work as part of a team. • Training may be provided for candidates with the right attitude.