Sales Support Coordinator / Officer

Job Responsibilities • Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email • Preparation of quotations and conducting close follow-up relevant to Sales matter • Manage weekly, monthly data and reports • Process debit / credit notes for smooth payment • Provide supportive communication with customers and coordinate with colleagues worldwide • Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals • Work alongside with Outdoor Sales Team to develop Sales business opportunities • Excellent oral communication and best approach customer service qualities when interacting with consumers Job Requirements • Written and oral communication in English • Organized, meticulous and sense of urgency • Effective communication and Interpersonal skills • Exposure to customer service/or sales support role is a plus • Ability to cope independently and in a team player environment • Good communication skills, intermediate Excel proficiency • With experience in sales support, customer service or logistics will be an advantage Working hours: Mon to Fri 8.30am - 6pm