Salesforce Business Analyst

Responsibilities: • Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. • Assess current state, identify customer requirements, and define the future state and/or business solution. • Research, gather and synthesize information. • Elicit, scope, and manage business requirements. • Lead the scrum team, conduct scrum ceremonies • Crafting and grooming of user stories, acceptance criteria, managing product backlog. • Drive smooth deployment, adoption, and operations of the solution. • Help drive the implementation of Salesforce solutions. • Work with developers to understand and troubleshoot technical problems, as needed. Requirements: • Min 5 years' experience required, IT related tertiary education. • 3 years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects • Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101). • Basic Salesforce configuration experience / have completed • Experience in full software / product development life cycles sing Agile Methodology. • Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.