Sales & Account Admin

Role and Responsibilities • Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team. • Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer. • Attend to any customer enquiries, feedback or complaints through phone call or email. • Capture data and maintain systems as required by the sales process SOP. • Assist on submission of project details to clients. • Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc. • Schedules appointments and arranges all travel for company staff. • Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies). • Coordinate with outsource IT support & system support (SAP). • Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times. • Liaising with various departments and preparing necessary documents. • Perform any ad-hoc tasks as required and assigned.