MANAGER

• Manage day-to-day operations of a restaurant • Develop & Manage the Budget to ensure all costs are in line • Ensure guest satisfaction and Customer Service Action are implemented • Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards • Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work. • Handle customers` feedback and complaints, ensuring that improvements are made accordingly • Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience • To ensure staff hygiene and outlet cleanliness at all times. • To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.