Field Service Engineer

This is a permanent position attached to a Company which is a wholesaler of industrial machinery and equipment. They manufacture, import / export industrial equipment and electronic components. Location: West (Pioneer) Job Scope Machine Installation & Commissioning -Perform installation and commissioning of new equipment at customer sites. -Conduct machine testing and verification to ensure proper operation. -Configure machine settings according to customer requirements. -Provide site acceptance testing (SAT) support. Technical Service & Maintenance -Perform preventive and corrective maintenance on equipment. -Diagnose mechanical, electrical, pneumatic, hydraulic, and control system issues. -Repair and replace defective components. -Ensure minimum machine downtime through effective troubleshooting. -Maintain service records and maintenance reports. Customer Technical Support -Provide on-site and remote technical support. -Respond promptly to customer service requests and breakdown calls. -Advise customers on machine operation and maintenance best practices. -Build strong customer relationships and maintain high customer satisfaction. Training & Documentation -Train customers’ operators and maintenance personnel. -Prepare service reports after each visit. -Maintain installation, maintenance, and repair documentation. -Assist in developing maintenance procedures and user guides. Continuous Improvement -Provide feedback to engineering and sales teams regarding customer issues and machine improvements. -Support machine upgrades, retrofits, and process improvements. -Ensure compliance with safety regulations and company standards. Requirements Diploma or ITC/NTC in: Mechanical Engineering Mechatronics Engineering Electrical & Electronics Engineering Industrial Automation or Related technical discipline Work Hours Monday to Friday 8.30am to 5.30pm To Apply WhatsApp resume: 8023 1992 or Email resume: acerec@singnet.com.sg