KYC Operations - Contract

You will be part of the Client Experience organization within Operations. You will manage client onboarding mandates (institutional/Corporate), ensuring requests are project-managed and completed on time. The team collaborates closely with Sales, Credit, Legal, Compliance, and Operations to deliver a seamless onboarding journey and exceptional client experience. What You’ll Do As a Junior KYC Contract Staff, you will play a key role in supporting the onboarding of new clients. This is a hands-on role where you’ll gain exposure to multiple business functions and learn the end-to-end onboarding process. Key Responsibilities: • Support Sales in prioritizing client onboarding requests • Drive documentation and account opening processes from initiation to completion • Act as the first point of contact for clients during onboarding • Liaise with internal stakeholders (Legal, Credit Risk, Compliance, Operations) to ensure smooth workflows • Provide status updates to Sales and clients, ensuring transparency • Escalate issues or bottlenecks promptly to relevant teams What We’re Looking For • Degree in the related discipline and with up to 2 year of experience in banking operations, client onboarding, or KYC • Strong skills in Excel, PowerPoint, and data analytics • Energetic, adaptable, and able to use AI tools effectively to enhance workflows or reports output • Excellent communication and organizational skills • Detail-oriented, proactive, and eager to learn in a fast-paced environment • Ability to work collaboratively across teams and manage multiple priorities • Interest in financial markets and client service excellence Why Join? • Gain valuable exposure to global banking operations and client onboarding processes • Work alongside experienced professionals across Sales, Legal, and Compliance • Develop foundational skills in KYC, risk management, and client relationship handling • Be part of a dynamic team that values efficiency, transparency, and client satisfaction This is a 6 month contract role with possibilities of conversion or extension. R1100672 99C3289