Store Manager (Supermarket)

The Role • Responsible for achieving customer satisfaction, sales and profit target for the store • Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies • Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through • Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage • Involve in the analysis and forecast of market trend to assist store to stay ahead of competition • Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness • Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales • Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure • Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly • Provide appropriate coaching and support to the team to develop a high performance team • Any other adhoc duties as per assigned About You • Comfortable to work on a 6 days’ week schedule (work day as per rostered) • Willing to stand for long hours and enjoy interacting with customers • Physical fit to carry 10-15 kg products • At least 5 years managerial experience in the Retail industry