Clinic Assistant (Physio Clinic)

Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery. Key Responsibilities : Administrative (Primary) • Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations. • Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders. • Maintain billing and payment records. • Maintain record of client statistics. • Maintain therapy equipment and scheduling of maintenance. Therapy Assistance (Secondary) • Assist in the preparation of patients for treatment. • Support physiotherapists in assessments and treatments, providing physical assistance as needed. • Prepare and set up therapy equipment for patient's use. • Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment. • Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required. • Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts). • Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle. Requirements • Minimum GCE ‘O’ or ‘N’ Level • Diploma in Therapy Assistance or related field is an advantage • Experience in Physiotherapy/Healthcare field is a bonus • Strong communication and interpersonal skills • Meticulous with attention to details • Enjoy meeting and helping people • Computer literate (Microsoft Office) • Ability to work collaboratively as a team player • Able to commit to 5.5 workweek • Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)