Service Technician

Job Summary Carry out cranes' inspections, repairs, and servicing of marine/offshore equipment independently and with minimal supervision. Provide after-sales support, troubleshoot client issues onsite or remotely, prepare detailed service reports, and ensure compliance with safety and regulatory standards. Responsibilities • Perform inspections, repairs, and servicing as assigned by the Service Manager to maintain marine/offshore equipment functionality • Deliver after-sales customer service by evaluating repairs, managing safety concerns, coordinating replacement parts, and maintaining documentation • Troubleshoot and resolve client equipment breakdowns onsite or remotely to minimize downtime • Independently service and repair equipment onsite with minimal supervision to meet client needs • Communicate clearly and liaise with clients to provide updates and technical support • Travel locally and overseas on short notice via boats or helicopters to client sites for service delivery • Prepare detailed service reports and accurately record all findings and tasks performed onsite and offsite • Log daily work hours and task descriptions on the standard Service Engineer Time Sheet for accurate tracking • Ensure all service documents are signed and copies retained for invoicing and record-keeping purposes • Attend training sessions, medical checks, and courses as assigned to maintain skills and compliance • Adhere strictly to government regulations and company QSHE (quality, safety, health, and environmental) policies and procedures at all times • Perform additional tasks as assigned by the supervisor to support team and operational goals Required competencies and certifications • Technical or vocational education relevant to marine/offshore industry • Minimum 2 years of experience in the marine/offshore industry • Crane Maintenance and Service Experience Preferred competencies and qualifications • Ability to work independently and collaboratively as a team player • Strong communication skills to engage effectively with clients and team members • Meticulous and resourceful approach to managing multiple tasks efficiently • Experience working with mechanical equipment in marine/offshore contexts