Aptsys Technology Solutions Pte. Ltd. · MyCareersFuture · 3w
IT Support
Singapore, Central- Posted
- 2026-09-14 (3w)
- Place
- Singapore, Central
- Commitment
- Full Time
- Salary
- SGD 2,000 – 4,000 / month
- Experience
- 1+ YOE
- Department
- Information Technology
- Source
- MyCareersFuture (the employer’s own listing)
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Skills in this posting
Customer Support
• Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
• Handle level 1 customer support tactfully of inbound call, email enquiries and on-site.
• Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.
• Where necessary, ensure that customer feedback, patch requirements and diagnosis are communicated thoroughly to Product Development team.
• Attend daily support meeting to update new issues and resolution progress.
• Manage support cases to ensure issues are comprehensively recorded, tracked, resolved and follow-ups are done in a timely manner.
Aptsys Technology Solutions Pte. Ltd.
2 open roles in Singapore, straight from Aptsys Technology Solutions Pte. Ltd.’s own careers page.
- Software DeveloperSingapore, Central · 3w