Operation Administration Manager (Education and Training)

Responsibilities • Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication. • Scheduling Courses and Coordination • Plan and improve SOP • Plan and scheduling trainers and assignments • Co-ordinating with Trainers and stakeholders • Provide Training for new Trainers • Provide Customer service ,support and guide to trainees enquiries • Provide Simple IT support to trainees and stakeholders • Plan and organise regular business reviews • Assist in preparation of monthly report and update meeting with senior management • Develop and maintain a filing system • Provide support in project research work • Assist in the planning and organising of eco-system, internal engagements and transformation initiatives • Assist in commercialisation of products and solutions • Provide support in the marketing and promotions of the Business Innovation Centre • Provide after course and during course support. • Able to follow up with claims and collection of fee. • Able to travel to branches to branches • Able to ensure a smooth day to day operations process • Simple Book-Keeping Requirements • Minimum GCE A Level/Diploma in any discipline • Good communication skills and with an excellent command of English. • Proficient in Microsoft Office • Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills • Able to work independently and as well as a team player • Able to lead the team and have good initiative • Prior operations and office administration experience preferred • Prior to WSQ claim and operation experience preferred • Able to work independently and as well as a team player • Able to lead the team and have good initiative