RETAIL OUTLET SUPERVISOR

RESPONSIBILITIES Customer Services · Friendly, prompt and efficient customer service. Respond to customer enquiries and complaints. · Upsell on Promotions and Specials. · Process all Point of Sale (POS) transactions in an accurate and timely manner. Operations · Manage inventory and pricing to achieve targeted sales. · Estimate and order supplies / products required for smooth operation. · Receive deliveries and check inventory, including daily counts of products. · Work on creative store layout and product displays. · Perform daily closing (Including cash counts) and generate related documents and reports. · Ensure compliance with quality, hygiene and safety control standards. · General housekeeping in the outlet; clean and sanitize work area (including display shelves and counters, tables, floor, walls, freezer, etc.). Others · Supervise and organize the activities of the employees working at the outlet, providing guidance and support in their daily work, and ensuring daily operations is timely, organized and efficient. · Other duties as assigned by the Management. REQUIREMENTS · Candidates with lesser experience but possess a WSQ Diploma in Retail Management are welcome to apply. · Service-oriented and hands-on person. · Must be prepared to work on shifts, weekends and public holidays. · Excellent interpersonal, communication and coordination skills, and demonstrated ability to work as a team in a professional manner.